What measurements are you taking regarding COVID-19?
Our measurements regarding COVID-19 include but are not limited to:
The availability of hand sanitizer for our guests during the tour. Face masks are required when social distancing cannot be guaranteed and when in public transport and we will provide surgical masks in case you don’t have one. Our equipment (umbrellas, walking sticks, ponchos, etc) provided during the tours will be disinfected before and after every tour. We’ll make sure that the restaurants, bars, vendors and other locals we encounter are compliant with the safety guidelines. We have reinforced our commitment to safety with the development of health protocols in line with the operational considerations for COVID19 risk management issued by relevant health authorities, namely, the Spanish government, the Basque government, the World Health Organization and the European Centre for Disease Control and Prevention with regard to restaurants and tours and trip operations.